Contact
< Before Contacting >
The personal information we receive from you will be used to respond to your inquiries and provide information.
Please note that the content of your inquiry may be publicly shared (such as in an FAQ) after removing any personal information.
Before making an inquiry, please understand that our support is limited to issues and questions related to the games developed by us. We do not provide support for other software or hardware.
When reporting bugs, if possible, please provide screenshots and specific details of the situation. This will help us respond more quickly and accurately.
Responses are directed to the individual sender. Please refrain from reproducing or reusing any part of the response.
Depending on the content, we may refrain from replying or may not be able to respond. Thank you for your understanding.
As we handle inquiries individually, it may take some time to respond. We will respond to your inquiries via email.
For information on handling personal information, please refer to the "Website Privacy Policy" and the "Game Privacy Policy".
Please note that responses to inquiries will only be provided in Japanese or English. Thank you for your understanding.
Before reporting bugs or asking questions, please check the "Notices" and "FAQ". Known issues may have solutions listed.
Contact Form
When we receive an inquiry through the contact form, we send a confirmation email (auto-reply) to the email address you provided.
If you do not receive the confirmation email, please check the following:
Ensure that the email address you entered is correct.
Check if the email is classified in the spam/junk mail folder.
Make sure that your device can receive emails from PCs.
Please note that we prioritize handling app bugs, but due to individual handling, prompt responses may not always be possible.
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